MPCC

Projects are finished on time, within budget, and most importantly with the expected value.

MPCC

Customer Needs

Optimize costs, make use of existing infrastructure, however, ensure that businesses interact with customers via voice channels, SMS, Email and Chat.

Our Solutions & Services

Upgrading MPCC (Cloud Call Center)integrated with Contact Center The system performs these main functions:

  • Calls receiving, distributing, and monitoring
  • SMS
  • Chat
  • Users, group-users managing and decentralizing.
  • Reports and Statistics recording.

Technology

HTML, CSS, AngularJS, Java, Socket IO, My SQL